5

Had a wonderful experience with this company. They kept me informed with everything that I needed done with my car. No surprises with the prices of everything. Left me a surprise for my two kids and made them feel special. Definitely recommend. :)

5

5

Very friendly and helpful staff!

Hey Kari, thank you so much for the 5 star review! It was a pleasure helping you out today. Have a great day. :)

- Ruffing Automotive Services
5

Easy to schedule service. Nice people, honest shop. Will be back in the future

5

Ruffing was great to work with they were very accommodating and worked quickly to diagnose and fix the problem and the rates they charged were extremely fair. Everyone I had contact with was very professional and kind. I will be taking my vehicles back for any routine maintenance or major repairs.

5

Great service, friendly staff, thorough inspection and a job well done. My new go-to for auto repair.

Hey Chuck, thank you for the 5 star review. And thank you even more for making us your new go-to! That's what we are working to earn. Thanks! :)

- Ruffing Automotive Services
5

Used to get my door fixed and all went well from the estimate over the phone to the experience overall. Thing that makes them different is the courtesy vehicle and the thoughtful toy they left me for my child.

Hi Kent, Thank you so much for letting us take care of your door issues for you. We're glad that the process went well from beginning to end. :) We invest a lot to be able to have the courtesy vehicles available for you, but we know how much it helps our friends out to still have a way to get around while we take care of business. We're so glad that the toy car was appreciated. Thank you!

- Ruffing Automotive Services
5

Fair pricing, timely service & communication, nice customer service. They check in with you after you receive service. They replaced our brakes for free after installing an improperly manufactured brake pad that caused squeaking. Will be returning for future service

5

Had a great experience with Ruffing and I would recommend you try this place.

4

Ruffing was able to get me in right away and gave me a loaner to use. They charged 165 to diagnose the car. The receptionist lady named Becky told me that they don’t make valve covers for my type of car anymore, so they just put the leaky one back on. They still did my spark plugs and one coil which tacked on another 255. The total was 421 bucks for my four spark plugs and one coil, AND they advised me to not drive it because of the leaky valve cover….:( Called Autoselect in Appleton, they found a valve cover and did it for me the next day for 190 bucks. UPDATE: Joe the owner gave me a call and personally apologized, and said he’s working on getting everyone thoroughly trained. He said the lady was wrong in telling me that the valve cover couldn’t be found. He said they could have done that for 160 (a little cheaper than Autoselect) and he offered me some credit for the inconvenience. He’s doing what is right for his business and I really appreciate that!

Ruffing Automotive Services is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ruffing Automotive Services (920) 766-7889 if you have any issues in accessing any area of our website.