Kaukauna Auto Repair

Very friendly and helpful staff!

Easy to schedule service. Nice people, honest shop. Will be back in the future

Ruffing was great to work with they were very accommodating and worked quickly to diagnose and fix the problem and the rates they charged were extremely fair. Everyone I had contact with was very professional and kind. I will be taking my vehicles back for any routine maintenance or major repairs.

Great service, friendly staff, thorough inspection and a job well done. My new go-to for auto repair.

Used to get my door fixed and all went well from the estimate over the phone to the experience overall. Thing that makes them different is the courtesy vehicle and the thoughtful toy they left me for my child.

Fair pricing, timely service & communication, nice customer service. They check in with you after you receive service. They replaced our brakes for free after installing an improperly manufactured brake pad that caused squeaking. Will be returning for future service

Had a great experience with Ruffing and I would recommend you try this place.

Ruffing was able to get me in right away and gave me a loaner to use. They charged 165 to diagnose the car. The receptionist lady named Becky told me that they don’t make valve covers for my type of car anymore, so they just put the leaky one back on. They still did my spark plugs and one coil which tacked on another 255. The total was 421 bucks for my four spark plugs and one coil, AND they advised me to not drive it because of the leaky valve cover….:( Called Autoselect in Appleton, they found a valve cover and did it for me the next day for 190 bucks. UPDATE: Joe the owner gave me a call and personally apologized, and said he’s working on getting everyone thoroughly trained. He said the lady was wrong in telling me that the valve cover couldn’t be found. He said they could have done that for 160 (a little cheaper than Autoselect) and he offered me some credit for the inconvenience. He’s doing what is right for his business and I really appreciate that!

Life is good when you have people you can trust to do good work and treat you fairly. Our granddaughter – who is a college student living at school far from home - had an issue with her car which she brought to Ruffing Automotive. Long story short, Joe at Ruffing Automotive went beyond our expectations by personally attending to her car on her return from Christmas break. It gives us peace of mind knowing that our granddaughter’s car will be taken care of by Ruffing. I would highly recommend them to anyone needing work done on their vehicles. They are honest, do what they say they are going to do and stand behind their work. Quality. 5 out of 5 stars. It’s hard to find an honest mechanic and this is definitely one of them.